Customer Service and Sales
on Autopilot

Centralize WhatsApp Business, Instagram and CRM in one dashboard. Reply in seconds, qualify leads and close more. 24/7.

See plans
Teams scaling customer service with ZapFlux
The invisible cost

Every minute without a reply
costs you a customer.

Harvard Business Review studies show leads contacted in under 5 minutes are 21× more likely to close. Most companies take hours.

78%
of leads pick whoever replies first
5min
critical window to qualify
2.4×
average revenue lift

Without ZapFlux

  • Support takes hours to reply
  • Leads reach the sales team cold
  • Stale spreadsheets and CRM
  • Repetitive manual work
  • Opportunities lost after hours

With ZapFlux

  • Automation replies in seconds, 24/7
  • Leads arrive qualified in the CRM
  • WhatsApp → Pipeline → Rep
  • Team focuses on closing, not typing
  • Everything in one panel, nothing slips
Complete platform

Everything your business
needs.

From first message to close: an automation-assisted flow, real-time data, and full control over your operation.

Automation with context

Configure flows with your FAQ, prices and policies. Hands off to a human when the right moment comes.

Assistive features

Everything in one inbox

WhatsApp Business Platform, Instagram and site widget in one inbox. Continuous history across channels.

Multichannel · 1 inbox

Everything in real time

Messages and leads appear on your dashboard in under 200ms, no page refresh needed.

< 200ms

Visual lead pipeline

Drag-and-drop Kanban with automatic scoring and easy handoff so your sales team can close.

Drag-and-drop
How it works

From official connection to your first conversation
in minutes.

01 / 03

Connect your official channels

Activate WhatsApp Business Platform and professional Instagram accounts through Meta's official connection (Embedded Signup). All within authorized channels.

Official Meta connection
WhatsApp Business Platform
authorized
Professional Instagram
connected
Embedded Signup
completed
Webhooks
active
official channel connected · ready to operate
02 / 03

Configure your automations

Paste your FAQ, catalog or policies. Build support, qualification, sales and service flows with assistive features configured by your company.

Knowledge base
catalogo-2026.pdf
2.4 MB
faq-clientes.docx
180 KB
precos-tabela.xlsx
46 KB
politica-trocas.md
12 KB
Configuring automation · 87% complete
03 / 03

Track it in real time

Monitor live metrics. Automations organize conversations and opportunities, and your team steps in at the moments that need a human decision.

Conversions today
+127%
R$ 48.720
in sales supported by automation, in the last 24h
00h06h12h18hnow
Infrastructure

Robust infrastructure.
Enterprise performance.

Infrastructure ready for Meta's official channels: WhatsApp Business Platform, professional Instagram and events via webhooks. Scale from 100 to 15,000 messages per minute on the same platform.

Official Meta API
Verified account · guaranteed delivery
WhatsApp Business Platform
Embedded Signup · coexistence subject to eligibility
Isolated, secure data
A private environment per company · audit trail
Real-time updates
Everything on your dashboard in under 200ms
ZapFlux CoreSecure · Isolated · Real-time
WhatsApp
Cloud API
Instagram
Direct
CRM
Webhooks
Team
Handoff
The product

One dashboard where everything happens
and nothing slips.

Inbox, pipeline and metrics in one place. No switching 4 tabs. No lost context.

app.zapflux.io / inbox
INBOX
Conversations
248
MV
Marina Vieira
agora
Quinta às 10 ✔️
JP
João Pessoa
2min
Beleza, manda o boleto
2
CS
Camila S.
8min
Vou pensar e te falo
LD
Lucas Dantas
12min
Vocês entregam em SC?
1
FL
Fernanda L.
18min
Audio: 0:22
R+
Ricardo +1
31min
Aceitam Pix?
MV
Marina VieiraHOT · 92
+55 11 99XXX-4421 · WhatsApp
Hi, I saw your ad. How much is a deep facial?
Hi Marina! 👋 A deep cleansing facial is $80. Would you like a free assessment first?
Yes! Could it be this week?
Of course! I have Tue 2pm or Thu 10am with Dr. Camila. The assessment takes about 30 min. Which do you prefer?
Thursday at 10 ✔️
✓ Appointment created · Thu 10am · Specialist: Dr. Camila
LEAD
Marina Vieira
marina@vieira.co
AI SCORE
92/100
Ready to close
TAGS
InstalaçãoMoema90m²AgendadoInst.
JOURNEY
12:42Message received
12:42Automation replied (1.8s)
12:44Prices sent
12:45Appointment confirmed
12:45Synced to CRM
ROI calculator

How much are you losing
by not using ZapFlux today?

Move the controls. See your estimated ROI in seconds. No signup, no games.

Your scenario today

Use your monthly average. Drag the sliders.

Leads received per month400 leads
Average ticketR$ 890
Your current conversion rate8%
monthly projection
+R$ 39.872
in additional revenue every month with ZapFlux automations
Over 12 months that becomes
R$ 478.464
Even on the PRO plan, that pays for the tool 40×, with cash to spare.
Conversion today
8%
R$ 28.480 / mo
With ZapFlux
19.2%
R$ 68.352 / mo

*Estimate based on the average 2.4× increase in sales observed across 1,847 active customers · 35% cap

Social proof

Companies that organized customer service
with the support of automation.

4.9/5 · 312 verified reviews

In 47 days we cut response time from hours to seconds with automation. The team started focusing on closing.

+312% meetings booked
MT
Mariana Tobias
CEO · Vértice Aesthetics Clinic

I doubted automation could handle real customers. ZapFlux made me eat my words: smooth conversation, team in control.

$1.2M extra / quarter
RO
Rafael Oka
Sales Director · OffGrid Solar

Connected it on Friday. Monday morning there were 24 qualified leads queued in the CRM, ready for the team.

Response 2h17 → 4s
CS
Camila Sasaki
Head of Growth · Aura Furniture
Transparent pricing

Pay what is fair.
Scale as you grow.

No lock-in. No per-user billing. Cancel in 1 click.

STARTER
For those getting started
R$297/mo
1 channel
1,000 msg/mo
3 users
  • WhatsApp Business Platform
  • Knowledge base (10MB)
  • Lead pipeline (Kanban)
  • API integrations
  • Support within 24h
★ Most chosen
GROWTH
Most chosen
R$497/mo
2 channels
5,000 msg/mo
10 users
  • Everything in Starter, plus:
  • Multichannel (WhatsApp Business + Instagram)
  • Official Meta Cloud API
  • Advanced analytics
  • CRM integrations (Pipedrive, RD)
  • Priority support (4h)
CUSTOM
For operations at scale
Custom pricing
Unlimited channels
Volume on demand
Unlimited users
  • Everything in Growth, plus:
  • Sending at scale via official API
  • Dedicated, isolated environment
  • 99.95% contractual SLA
  • Dedicated account manager
Unconditional 7-day guarantee. If ZapFlux does not pay for itself in the first 7 days, we refund 100%. No questions.
Common questions

No fine
print.

Everything you wanted to ask before saying goodbye to your lead spreadsheet.

Did not find your question?
Talk to a human (yes, a real person)

Yes. WhatsApp Business Platform and professional Instagram via Meta's official connection (Embedded Signup).

No. It's a platform for customer service, sales and CRM. AI features are assistive, always within the rules you define.

Through Meta's official connection (Embedded Signup). Takes just a few minutes.

Yes, in 1 click. No lock-in, no penalty. And we still refund the first 7 days if you ask.

Data hosted on AWS São Paulo, encrypted and isolated per company, LGPD compliant. SOC 2 audit underway.

Stop losing leads
that were already yours.

See the platform in action. Book a 15-minute demo with our team and find out how far your operation can scale.

Live 15-min demo No commitment With a specialist